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Account Management

A strong account management team is the essential tie between proactive strategy and effective delivery. An empowered C&W Account Executive leads C&W colleagues across regions and disciplines, translating incisive insight into action plans that deliver consistent performance. They oversee the formation of real estate strategy based on portfolio and operational data, and sound execution through transactions, project management, and facility operations. C&W’s account management team orchestrates this integrated service delivery through C&W’s leading technology solutions, governance, best practices, and performance management.

Account Management services benefit owners and occupiers who require greater control over real estate decisions, and greater efficiency at each stage of the real estate life cycle. This may include any of the following:

Portfolio optimisation

We analyse your properties across all locations, present an optimal real estate location strategy, building a strong business case for change.

Consistent service delivery

The account team oversees delivery across the entire life cycle of real estate needs, from portfolio data management and strategic planning, through transaction management and the delivery of space on-time and on-budget via project management services. During occupancy, facilities and property management professionals are dedicated to providing the safest, most efficient and most cost-effective work environments.

Transformational change

We create transformative models for Corporate Real Estate (CRE) organisations and real estate service delivery, as well as a road map to reach the desired future state.

Continuous improvement

Our account team will help you identify best practices, continuous improvement processes, governance, and KPI metrics that measure, monitor, evaluate, and enhance performance and service delivery.

How We Can Help

Align commercial real estate with corporate goals

Our transition and transformation planning lays the groundwork for aligning your management, operational, financial, and compliance goals across all real estate disciplines. Our account teams deliver services that are distinguished by control, consistency, quality and creative solutions.

Design a strategy

With a clear understanding of a client’s objectives, the Account Executive designs strategies around both business and real estate opportunities, provides integrated service, and ensures superior delivery and client satisfaction.


Well-developed governance programs bring executive priorities to the real estate discussion, creating documented alignment of organisational, operational, financial and compliance goals.

Collaboration and technology

FUSION, our client portal, connects client’s entire real estate portfolio through a single portal. With intuitive dashboards and powerful collaboration tools, FUSION is a catalyst for making informed real estate decisions.

Adding Value – The Advantages Of Our Approach

Complete service

We offer a complete advisory service, seamlessly leveraging our full spectrum of CIS services, as well as the expertise of C&W’s Leasing, Capital Markets, Valuation & Advisory and Research teams. This means our clients are the best-advised occupiers and investors in the market. Our account management teams are highly enthusiastic and motivated to work with you to establish the most appropriate strategy for your needs.

Global reach

Experienced and empowered Account Executives help translate keen client insight into action plans that deliver consistent performance across any real estate service, anywhere around the globe.

Experience And Resources

Cushman & Wakefield’s established account management methodology is employed across all service lines to maximise profitability, manage risk, improve team performance, and facilitate integration through technology. We make you a better, more informed investor. With 253 offices in 60 countries, C&W provides the broad geographic coverage, resources, and local market knowledge that enable us to respond to your requirements across your locations.